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How to link a phone number to an Alfa Bank card - proven methods. How to find out the Alfa Bank credit card account number? Alfa Bank find out your personal account

29.06.2023

It is extremely important for credit and debit card holders to always be aware of their balance. For the comfort of its customers, Alfa Bank has developed several ways to check the card balance. All of them are quick and convenient, but each client decides individually which option to use.

6 ways to find out the balance of an Alfa-Bank card

If the cardholder has an Internet connection, he can check his balance through Internet Banking or go to the mobile application. Another way is to check the card balance using a call or SMS. You can also use the traditional option - go to a bank branch or check your balance through a branded ATM.

Smartphone application

The easiest way to monitor the account status of any Alfa-Bank card is to use the official Alfa-Mobile application, available for smartphones running iOS and Android. Information on the balance on the card or current account will be available immediately after authorization.

Checking balance via SMS

Alfa-Bank SMS alerts are a separate service, which is recommended for all holders of debit, credit or salary cards. The Alfa-Check service is convenient to use when there is no Internet connection.

You can activate SMS notification about the balance of funds in your Alfa-Bank account:

  • at a bank branch;
  • independently through the official website of the bank;
  • with the help of a hotline operator.

The first month of using the service will be free. The amount of further monthly service depends on the tariff chosen by the client. The minimum cost will be 79 rubles per month.

To find out the balance of an Alfa-Bank card, send the word “balance” to the short number 2265.

You can also send SMS to +7 903 767-22-65. The response message will indicate the balance amount.

Personal account in Internet banking

To enter your personal account on the official website of Alfa-Bank, you will need to activate the Alfa-Click service by visiting the nearest bank branch or calling the hotline. After completing the registration procedure, the bank client will be provided with a login and password necessary for authorization on the official website.

Information about the card balance will be displayed immediately upon entering your personal account.

Check your card balance at an ATM

Checking the amount through an ATM is an easy way to quickly find out your balance. After the standard procedure for entering the card and personal PIN code, you must:

  1. In the menu, select the check balance item;
  2. The ATM will offer to show the amount on the screen or print the information on the receipt. The cardholder himself chooses the preferred option;
  3. Complete the service and pick up the card.

You can check your balance through ATMs of other companies. But, in this case, the operation may be paid.

Call the bank's help desk

Alfa-Bank operates a 24-hour hotline. Cardholders can check their balance 24 hours a day.

Hotline numbers:

  • +7 495 78-888-78 - for residents of Moscow, the Moscow region and for international calls;
  • 8 800 200-00-00 - main hotline.

The caller must dial the number 1 in tone mode. It corresponds to the “Maps” section. Next in the section you need to dial number 2 - this is a subsection in which you can find out the available funds. Then you need to dial the card number, after which the holder will be able to find out the balance.

Calls to the main line are free. The cost of calls to the Moscow line depends on the tariff of the client’s mobile operator.

Personally, by contacting the bank office

There are situations when the cardholder cannot check the balance without the help of bank employees. This is relevant if you have lost your password or are without Internet or mobile communications. Bank employees will help the client find out the balance and reset the password.

To check the balance of an Alfa-Bank card by visiting a branch, you will need to provide a passport.

It is possible that the card owner will have to spend at least half an hour in the bank branch. Not the fastest way to check your balance, but you can immediately consult on other issues of interest.

Alfa Bank clients will always be able to find out the balance of their card. A variety of verification options provide immediate feedback to the cardholder, wherever he is.

Credit card owners often wonder how they can quickly find out their personal account balance. The owner has the right to check the balance of an Alfa-Bank credit and debit card via SMS, which is the most accessible, but far from the only way to obtain payment information. There are several alternatives to SMS request, each of which has a unique list of pros and cons.

Check card balance

The Alfa-Click system is designed to ensure the convenience of users in the process of carrying out financial manipulations in a virtual environment.

Before starting virtual banking, you will have to perform a certain set of operations:

  • Creating a personal account on the official website of the institution;
  • Login to your personal account using your login and password;
  • Uploading information about the mobile number to which notifications about new visits to the account will be sent, as well as one-time codes.

Online (via the Internet)

To check your Alfa-Bank card balance online, just go to the My Accounts tab, select the number of the current payment instrument, when clicked, all the necessary information will be displayed.


Applications for mobile devices operating on the iOS, Android, and Windows mobile operating systems operate in the same way. You can download them from official resources that are already installed on your type of smartphone or portable tablet.

Additional financial security is ensured by a system of one-time digital codes that are sent to the client’s number. Without them, logging into your account becomes impossible, which reliably protects money and plastic data from the hands of criminals.

Via SMS (by card number)

To check the balance of an Alfa-Bank credit card via mobile messages (SMS), you need to activate the Alfa-Check function, which will not only help with obtaining information about the balance of the amount, but will also allow you to control expenses and instantly top up money in your mobile account.

It also opens up the possibility of immediately blocking a card in case of loss, or making standard payment transactions. How to become a user of such a function? There are several options:

  • Connect through a personal account on the institution’s page;
  • Contacting the official branch of the enterprise;
  • By calling +7-495-788-88-78 (Moscow and region) or 8-800-200-00-00 (regional calls).

Alfa-Bank belongs to the cohort of the largest Russian banks. At the beginning of 2015, it served more than 160 thousand enterprises in the small and medium-sized business segment, as well as large corporate organizations and at least 11 million individuals. Considering such a significant number of clients, it is not surprising that quite a few people needed to find out their account number at Alfa-Bank this year alone.

Required information for payment

- this is the data that is indicated in payment documents when paying for goods, services, or simply when. The account number consists of 20 digits, but besides them, you still need to know:

  • the name of the bank's structural unit and the city where it is located;
  • BIC (bank identification code) of the bank and its correspondent account;
  • Full name of the recipient or full name of the legal entity;

How to find out details

The card account number is confidential information. You can find out in several ways:

  • Alfa-Bank account number can be obtained by calling the call center at the following numbers:
  • for residents of Moscow and the region – +7 495 78-888-78;
  • for residents of other regions – 8-800-2000-000.

During the conversation, the bank employee will identify the client: for this you will need to provide your first name, last name and patronymic, as well as the code word that was entered in the documents when registering the service.

  • during a personal visit to a bank branch. Confidential information, which is, will be told only to its owner after he has been identified. Therefore, you must have an identification document with you.
  • using the Alfa-Click Internet banking system. To do this, you need to log into your account using your username and password. Then select the “Accounts” tab, after which all banking products available to the client will be displayed on the screen.


Among them, you need to select the one about which information is needed, and in the upper right menu click on the “Details” tab. After which the user will see all the data that is needed to transfer money to his account from any other financial institution.

  • On the bank's website, namely on the page. Here are the details of all Alfa-Bank branches, as well as the details of the recipient individual, regardless of the service region. This point is specifically indicated on the website: for individuals, the details are unchanged in any region, you just need to select the currency

Sometimes a regular transfer using a card number may not be enough, and your payer will need the card details. This article will tell you how to find out Alfa Bank's details for transferring to a card. We get comfortable and look for what we need.

General details

Alfa Bank has common details for all bank clients. Fill in your personal information and give it to the person who is going to make the transfer.

  1. Recipient bank: JSC Alfa-Bank, Moscow
  2. BIC: 044525593
  3. Code: 30101810200000000593
  4. Recipient's name: Name or full name of the recipient
  5. Recipient's INN/CIO: if available
  6. Recipient's account number: 20-digit number received when the card was issued

Regarding the name of the recipient. If you are an individual, then indicate your full last name, first name, and patronymic. For example, Ivanov Ivan Ivanovich. If you are an individual entrepreneur, then we add: Ivanov Ivan Ivanovich (IP).

Every citizen of the Russian Federation usually has a TIN, so there shouldn’t be any problems finding it. In addition, you can instantly find out your TIN on the tax website by indicating your passport number.

The recipient's account number usually comes in an envelope with the card PIN code. The account number indicated is the one linked to the card. If you don’t have the number on hand right now, contact the nearest bank branch or get your card details through an ATM. The process of obtaining details is also ambiguous; it is better to contact bank consultants for this. Additionally, you can use the method below to obtain the account number.

These details are indicated for ruble transfers!

Find out the details in your Personal Account

If you have access to your Alfa Bank personal account, you can also easily find out the specific details of your card for transfer.

  1. Log in to your personal account on the Alfa Bank website.
  2. Select the desired account/card
  3. Click “Account details” and get them in a new window:

Please note that the recipient’s account number, as well as the TIN and KPP of Alfa Bank itself, also become available here.

Details on the Alfa Bank website

Please note that additional current details in the form of transfers in foreign currency or specific branches can always be obtained on the official website of Alfa Bank.

The details indicated above are suitable for absolutely all ruble transfers.


Transfers by card number

And remember that simple transfers can be made on the Alfa Bank website or any other Russian transfer site using just the recipient’s card number. This is much simpler, but for some organizations transfers from the account using the details are mandatory.

Please double check your details before submitting them. An error of even one digit will make your translation impossible. And considering that bank transfers take up to 5 days, you will lose a fair amount of time. And time in our lives is perhaps the most precious resource.

The most reliable way to find out your card details is to log into your personal account and get it ready. If you know your account number, take the details from the first paragraph, which are updated here regularly. Good luck and fast translations.

Cardholders often need to check their account balances. The bank has provided a sufficient number of ways for them to clarify their financial capabilities.

If you have been cooperating with Alfa Bank recently, it would not hurt to find out ways to clarify the balance on the card; regular customers may also find a new method that is still unknown to them.

People using Alfa Bank's services belong to different age categories and have differences in income levels. The bank has provided options for checking balances that suit any customer. Anyone, even the most inexperienced person in modern technology, will find their own way to check the balance.

You can control your finances using:

  • requests via SMS;
  • calls to the Contact Center;
  • at the Bank's office;
  • mobile application;
  • Alfa-Click service tools;
  • ATMs, terminals.

Balance request via SMS

For clients leading a dynamic lifestyle, the Alfa-Chek Service is best suited. It allows you to save the main value – time. Messages regarding your expenses, money accruals, and account balances arrive almost instantly after financial transactions are completed. Alpha check will always let you know the state of your budget.

To connect you will need to do one of the following:

  1. Contact the Contact Center manager by calling.
  2. Log in to your personal account in Alfa-Click Internet Banking.
  3. Use the mobile application.
  4. Proceed to the nearest ATM.
  5. Visit any bank branch.

Many clients who are accustomed to constant communication will find it convenient to call the hotline. After a short conversation with the operator, you will receive the full range of opportunities presented in Alfa-Click.

For regular clients who have been using Alfa Bank services for a long time, everything is much simpler. Connecting SMS messages will take a few minutes.

Log in to the Alpha Click start page. Log in using your username and password.

In the menu, click “My cards”, select the one you need from the list, activate the SMS alert service.

Elderly people can no longer use Internet banking so easily. It is convenient for them if there is an Alfa Bank ATM near their place of work or residence, this method is more suitable for them:

  1. After inserting the plastic card into the ATM, enter your PIN code.
  2. Select the “Other operations” section.
  3. Click on the “Alpha-Chek” item.
  4. At the end, “Connect the service.”

In many ways, the method when the connection occurs directly at the bank is inconvenient and time-consuming. There is a risk that all managers are busy, and you will be forced to wait your turn to complete a connection application.

Important!

Please note: the service is only free for one month of use. Its further cost depends on the connected service package.

The table below explains the principle of bank feedback.

Reason for action.The code word contained in the SMS.The phone number to which the request is sent.Bank's response.
If there is a need to check your financial condition."balance".2265 or +7 903 767-22-65.SMS containing information about the account status.
If your plastic has been stolen or lost and it becomes necessary to block it."block".2265 or +7 903 767-22-65.The bank blocks the card.
The need to unlock the card."unblock"2265 or +7 903 767-22-65.The bank will unblock the card.
Having chosen one of the methods and completed all the necessary steps, connect the Alfa-Chek service. From now on, the bank will send messages to your phone. They come in the following cases:
  • withdrawing cash from accounts;
  • receipt of money into your accounts;
  • using cards when purchasing necessary goods, making transfers for services rendered;
  • conducting financial transactions through Alfa-Click and Alfa-Mobile.

In addition to the above advantages, using Alfa-Chek provides a number of other opportunities:

  • transfer of funds within Alfa-Bank;
  • phone top up;
  • Internet payment;
  • payment for cable television.

Checking your account by phone

Being in any city in the country, you can easily get complete information about your account balance. The Bank has provided for this possibility by creating a Call Center for this purpose:

Residents of Moscow can call the number +7 495 78-888-78 .

For clients from other regions of Russia, the Call Center is available at 8 800 200-00-00 .

Use the service and stay informed:

  • dates and amounts of loan payments;
  • the amount required for early repayment of the loan;
  • balances and financial receipts on your cards;
  • balance of funds on deposits.

The service allows you to receive the necessary information around the clock. Dial the phone number indicated above, go through authorization, and press the desired sequence of numbers, following the answering machine prompts.

Please note some features of the system. Slightly different features are provided for different categories of cardholders.

Plastic card holders who are not bank clients need to press 1 to authorize.

After completing it, click:

  • 1 – to view card balances and control the receipt of funds;
  • 2 – obtaining information regarding loans;
  • 3 – to find out the status of deposit accounts.

For ease of use, it doesn’t hurt to get acquainted with the voice menu layout. This can be done by going to the page.

It is useful for bank clients to know that if they make a call from the number specified during registration, authorization occurs automatically:

  • check balance - press 1;
  • all data on loans - 2;
  • viewing deposit data - 6.

See the detailed scheme for bank clients by clicking on the link. Using the prompts, evaluate the possibilities.

In total, Alfa Bank provides three authorization methods:

Authorization method using.Your actionsSystem actions.
Phone numbers.Call from a number registered with the bank.Automatic transition to your personal account.
Login and password.Call from an unknown number at the bank. Press one, enter your username and password.Request for login and password. After entering them, you will be redirected to your personal account.
Passport data.Call from a number not registered with the bank. To receive your login and password, press two. Once you receive them, log in.Data request. Assigning a login and password.

Note!

For more information, contact the operator by pressing 0.

The constant development of mobile technologies has created the preconditions for the emergence of new services. Alfa Bank did not stand aside; it offers to use the Alfa Mobile mobile application. This makes it possible to perform virtually any financial-related transaction.

Launch it, to log in, press the “I am a bank client. To come in".

In the “Login by number” item, select “Cards”.

Open the “My Cards” section. In it you can see the balance on Alfa Bank cards.

Select the balance you are interested in. On the tab that opens you can:

  • change card account;
  • view information about the cardholder;
  • make payments for various services and purchases;
  • manage limits;
  • block the card.

In the limits section, set the necessary expense parameters by creating new rules in the “Add” item. For complete financial control, you can use the “Expenses and Income” section. All income and expenses are broken down item by item and displayed in the form of diagrams.

Find out more about the capabilities of the Alfa Mobile application by watching the video:

Checking your balance through your personal account

The ideal tool for busy people is the multifunctional Internet bank Alfa Click. The set of tools it contains allows clients to perform various operations with accounts, pay for purchases and services, and control expenses. While at home or in the office, you can obtain information regarding cards and accounts as much as possible.

Log in to Alpha Click. Card data is available on the first tab when logging in.

To view the information in more detail, click on the line of the required card. Additionally, you can view:

  • current information about loans and payment history;
  • all information related to the credit card;
  • the entire list of card transactions carried out over the last three months;
  • information regarding deposits.

Find out your balances through an ATM

For some people, communicating with a computer and modern phones is problematic. In addition, it is not always possible to connect to the Internet. But almost everywhere there are ATMs that you can use to check the balance on your card:

  1. Find the one closest to you, insert the card into it and enter the PIN code.
  2. In the menu that appears, select the “View balance” section.
  3. The display will show data on the status of your finances, taking into account credit funds.

Attention!

Do not forget, when checking your card balance through an ATM of a third-party bank, you will be forced to pay a commission for the transaction.

Request a balance at a bank branch

If you are far from home and have forgotten your password, or cannot connect to the Internet, you can contact the bank office directly. You must have your passport with you. This method is probably the most labor-intensive and time-consuming, but you have the opportunity to find out, through direct communication with a bank employee, other pressing issues. The procedure itself is extremely simple - the operator will give you a printout with the requested data.

Alfa Bank has provided the ability to check card balances using all available methods (except for Alfa Bank's request via SMS) free of charge.

During the first month from the moment of connection, the Alfa-Chek service is provided free of charge. Its further cost depends on the service package to which the client is connected, and reaches up to 79 rubles every month. For clients with a corporate connection type and credit card holders, its cost will be 59 rubles.